Elena · Voice
- Answers calls and questions
- Manages appointments and bookings
- Receive the conversation by email
AI receptionist for business.
Your business, always answered.
Answers and makes calls, answers questions and manages appointments 24/7, spots opportunities and turns conversations into growth for your business.
Elena is artificial intelligence. Use fictional details in the demo.
A missed call could mean lost business.
AI customer service
On the phone and on your website.
Concierge · Web
- Answers questions about your business
- Collects requests and contact details
- Receive the conversation by email
The answer your customer needs.
Elena listens, answers questions and gathers what is needed to move each conversation forward.
Calls
Can you help me now?Can you help me?
Elena answers and finds out what the customer needs, even when you are busy.Understands what the customer needs.
Information
What does this service include?What’s included?
Answers their questions so they can consider the next step.Answers questions about the next step.
Appointments
Do you have a slot tomorrow?Any availability?
Checks availability and confirms with your connected calendar.Confirms with your connected calendar.
Quotes
Could you prepare a quote?How much is it?
Collects their interests and details so your team can follow up.Notes their interests and contact details.
Instructions
I will arrive late. How do I get in?How do I get in?
Shares the instructions you have provided.Shares your instructions.
Issues
There is a problem with my order.Can you help?
Records the issue and details for follow-up.Records the issue and details.
Languages
Do you speak my language?Do you speak my language?
Uses the languages configured for your business.In your configured languages.
Follow-up
What did this customer need?What did they need?
Receive the conversation by email to review it.The conversation, by email.
Vegan options
Do you have vegan options?Any vegan options?
Explains the menu options you have provided.Answers using your menu.
Returns
How can I request a return?How do I return it?
Explains your policy and collects the request for review.Explains your policy and takes the request.
Your information. Your way of welcoming customers.
Responses and actions follow your business instructions.
Multilingual service
More customers.No barriers.
Elena speaks your customers’ language. We configure and test each language before it goes live, for natural, useful conversations.
- SpanishHola, ¿en qué puedo ayudarte?
- EnglishHow can I help you?
- FrenchComment puis-je vous aider ?
- GermanWie kann ich Ihnen helfen?
- ItalianCome posso aiutarti?
50+ languages
Your customer’s language
Answers in the languages configured for your business.
Configured for your business
We enable and test the languages you need.
Service without borders
Supports local and international customers with the same care.
The same care. In their language.
We prepare it with you.
Four steps to start helping your customers.
Your business
You share your services, opening hours, prices and frequently asked questions, along with instructions on how you want to support your customers.
The setup
We prepare Elena or the Concierge using that information. We configure the tone, the responses and the details to collect in each conversation.
The connection
We connect your chosen service to your phone or website and the agreed tools. We also set up delivery of conversations by email.
Your approval
You test the responses with situations from your business. We review the details together and activate it once you give your approval.
Everything reaches you
The call stays with you after it ends.
Your AI receptionist handles the call, and you receive the full conversation by email.
- Full transcript
- Customer details
- Conversation outcome
- Actions taken
- Follow-up, if needed
Here’s what arrives in your inbox
New call handled by Elena
Customer: Do you have an appointment on Thursday after six?
Elena: I have 6:30 pm. Shall I book it and confirm by SMS or email?
Customer: By SMS, with a reminder. Call me tomorrow at 5 pm.
Elena: Done. Appointment confirmed, reminder and call scheduled.
Hide full conversation
Customer: Do you have any appointments available this week?
Elena: What day would work for you?
Customer: Thursday, but I’m not sure what time I’ll finish work.
Elena: Let’s leave you some breathing room. What’s the earliest you could arrive?
Customer: After six.
Elena: I have an opening at 6:30 pm. Shall I book it for you and send the confirmation by SMS or email?
Customer: Yes, by SMS, with a reminder. Can you call me tomorrow at 5 pm to answer a question?
Elena: Of course. Your appointment is confirmed for Thursday at 6:30 pm, with an SMS reminder and a call tomorrow at 5 pm.
All in writing.
Appointment confirmedThursday at 6:30 pm
Google CalendarAppointment added
SMS reminderScheduled
Call scheduledTomorrow at 5 pm
PULSE NON STOP
ELENA PLANS
YOUR BUSINESS, ALWAYS ANSWERED
Choose the capacity your business needs.
The same Elena. More capacity, a lower price per minute.
Elena · Voice
Perfect for getting started.
€99/ month
300 minutes included per month
- Answers calls 24/7
- Handles enquiries
- Books appointments
- Multiple languages
- Summary for your team
Plan details
≈ 100 3-minute calls
€0.33 per included minute
Elena · Business
For businesses with a steady flow of calls.
€399/ month
1,500 minutes included per month
- Answers calls 24/7
- Handles enquiries
- Books appointments
- Multiple languages
- Summary for your team
Plan details
≈ 500 3-minute calls
€0.266 per included minute
19% less per minute than Voice
Elena · Corporate
For large operations.
€3,350/ month
15,000 minutes included per month
- Answers calls 24/7
- Handles enquiries
- Books appointments
- Multiple languages
- Summary for your team
Plan details
≈ 5,000 3-minute calls
€0.223 per included minute
32% less per minute than Voice
Hi, I’m Elena. I’m here so no opportunity slips away.
Included in every plan
- Available 24/7
- Natural conversations
- Appointments & bookings
Google Calendar- Multiple languages
- Call summary for your team
- Handles enquiries
Save 10%Pay for 12 months · View details
A year of support for your business with Elena, your AI receptionist. Keep the same monthly allowance and save 10% compared with paying month by month. Compare the total cost of each plan and choose how you want to get started.
Elena · Voice€1,069 / 12 months12 monthly payments: €1,188Save €119Choose 12 monthsElena · Business€4,309 / 12 months12 monthly payments: €4,788Save €479Choose 12 monthsElena · Corporate€36,180 / 12 months12 monthly payments: €40,200Save €4,020Choose 12 months
This selection is included in your enquiry. PULSE confirms the scope and terms with you before activation or payment.
Concierge · Web
Do your customers prefer to write?
The Concierge welcomes your website visitors, answers questions and collects enquiries. A separate service, prepared for your business.
Frequently asked questions.
What information does Elena need?
The information you approve: services, opening hours, common questions and instructions for enquiries that need your team. We review it with you before you begin.
How do I get started?
After trying the demo, write to info@pulsenonstop.com or send the enquiry form for your chosen service. Our team reviews your needs and explains your proposal and next steps.
Can I start with just one service?
Yes. Tell us whether you need help with calls, website enquiries or both. We help you define the right scope for your business.
Is this a person or artificial intelligence?
Elena and Online Reception are AI assistants. They use the information and rules you approve. Enquiries requiring a decision from your team are handled according to the agreed process.
Resources.
What is an AI receptionist and how does it work?
How it works and what it can do for a business.
Learn more →How to answer business calls when you are busy
Ways to keep customer enquiries moving.
Learn more →What you receive after an AI receptionist handles a call
Transcript, outcome and follow-up.
Learn more →Have a question?
Write to us. We’re here to help.
info@pulsenonstop.com →About PULSE
The PULSE team, with you from the first hello.
We prepare your phone and website reception around your business information, tone and priorities. We review the answers with you, test everyday situations and activate the service after your approval. When your services, opening hours or instructions change, the PULSE team helps you keep your customer service up to date.