Your identity
Your logo, a symbol or a character. Together, we choose the look of your Concierge.
The Pulse Concierge
An AI assistant for your website, with your business identity.
Answers questions, guides your visitors and collects enquiries. We prepare it with your image, your information and your approach to customer service.
I want my Concierge- Personalised for your brand
- Conversations by email
- Multilingual support
Your businessServices · Hours · Contact
A place made for you.
Hi, I’m your AI assistant. How can I help you?
Your brand, from the first hello.
We create a Concierge that fits your website and the way you look after your customers.
Your style
Colours, name and greeting designed to fit your website.
Your information
Services, prices, opening hours, common questions and your business policies.
Your service approach
The tone and instructions to follow when talking with your visitors.
Chat button appearance options
- With your logo
- With a symbol
- With a character
What it can help with on your website.
Explains your services
Helps visitors understand your options and their differences using the information you provide.
Answers everyday questions
Prices, opening hours, location, terms and how to request a service.
Collects enquiries with context
Asks what the person needs and collects the agreed details so you can follow up.
Guides your customers
Shares your instructions on exchanges, returns or issues and records the request.
The conversation, in your inbox.
Review what the visitor asked, what Concierge answered and the details they provided.
Full conversation
What was asked and what was answered.
Details provided
Name, contact details and other agreed information.
Customer request
The reason for the enquiry and what they need.
New message from Concierge
New enquiry from your website
- Full conversationWhat was asked and what was answered.
- Details providedName, contact details and other agreed information.
- Customer requestThe reason for the enquiry and what they need.
Any language. Your way of caring.
Concierge speaks your visitors’ language, using your business information and the instructions we have prepared with you.
Designed. Tested. Activated with you.
Information is reviewed and updated with you.
- 01
Your business
We define the information, appearance and service approach.
- 02
Preparation
We design Concierge and prepare its answers.
- 03
Your review
We test it on mobile and desktop and refine it with you.
- 04
Activation
We add it to your website after your approval.
Frequently asked questions.
Can I use my logo and colours?
Yes. We prepare Concierge’s appearance with your logo, a symbol or a character. Together, we agree the colours, name and greeting to fit your website. You review the design before activation.
How do I receive conversations?
You receive the conversation by email so you can review questions, answers and any details the visitor provided. During preparation we agree the recipient and check delivery with you.
Can I update the information?
Yes. We agree how to communicate changes to services, prices, opening hours or policies and review the answers. Concierge works with the information you approve for your business.
Which languages can it speak?
Concierge can converse in any language. It supports visitors in their language, using your business information and instructions. The languages in this website’s selector do not limit Concierge’s service languages.
How is it installed on my website?
We review your website platform and the access required. We agree its position, adapt its appearance and test it on mobile and desktop. It goes live after your approval.
What if an enquiry needs my team?
We prepare instructions for collecting the request and relevant details. Your team can follow up with the context of the conversation; the service does not imply a human is available live.
Are WhatsApp, bookings or payments included?
This profile covers chat for your website. Other channels, bookings, payments and integrations are reviewed separately and require confirmation of availability, setup and terms.
Do your customers call you too?
The Concierge answers written enquiries on your website. Elena answers phone calls, handles questions and books appointments with your connected calendar. Choose one service or combine both to suit your business.
Meet Elena, your AI receptionistYour Concierge, prepared for your business.
We agree the customisation, the details it collects and how enquiries reach your team.
65 €/month
We confirm taxes, installation and terms before activation.
I want my Concierge
Its channel is your website chat. Other channels, bookings and additional automations are reviewed separately.